# Download customer licenses

This topic describes how to download a license file from the Replicated Vendor Portal.

For information about how to download customer licenses with the Vendor API v3, see [Download a customer license file as YAML](https://replicated-vendor-api.readme.io/reference/downloadlicense) in the Vendor API v3 documentation.

## Download licenses

You can download license files for your customers from the **Customer** page in the Vendor Portal.

To download a license:

1. In the [Vendor Portal](https://vendor.replicated.com), go to the **Customers** page.
1. In the row for the target customer, click the **Download License** button.

    ![Download license button](/images/download-license-button.png)

    [View a larger version of this image](/images/download-license-button.png)

## Enable and download air gap licenses {#air-gap-license}

The **Airgap Download Enabled** license option allows KOTS to install an application without outbound internet access using the `.airgap` bundle.

To enable the air gap entitlement and download the license:

1. In the [Vendor Portal](https://vendor.replicated.com), go to the **Customers** page.

1. Click on the name of the target customer and go to the **Manage customer** tab.

1. Under **License options**, enable the **Airgap Download Enabled** option. Click **Save Changes**.

     ![Airgap Download Enabled option](/images/airgap-download-enabled.png)

     [View a larger version of this image](/images/airgap-download-enabled.png)

1. At the top of the screen, click **Download license** to download the air gap enabled license.

     ![Download air gap license](/images/download-airgap-license.png)

     [View a larger version of this image](/images/download-airgap-license.png)